Terms of service

Terms of Service

Welcome to 4KG.AE. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using 4KG.AE, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

2. Use of Website

  • All content on 4KG.AE, including images, text, and product information, is for personal, non-commercial use only.

  • You agree not to copy, reproduce, distribute, or use our content without prior written permission.

  • Users must be at least 18 years old or have the consent of a parent or guardian to make purchases.

3. Account Responsibility

  • If you create an account with 4KG.AE, you are responsible for maintaining the confidentiality of your login information.

  • You agree to notify us immediately of any unauthorized use of your account.

4. Orders and Payments

  • All orders are subject to product availability and confirmation of the order price.

  • Prices are displayed in AED and include applicable taxes unless stated otherwise.

  • Payments must be completed using our available payment methods. Orders will not be processed until payment is successfully received.

5. Shipping & Delivery

  • We strive to process and ship all orders promptly. Estimated delivery times may vary depending on your location.

  • 4KG.AE is not responsible for delays caused by shipping carriers or customs.

6. Returns & Refunds

For detailed information on returns, exchanges, and refunds, please refer to our Return & Refund Policy.

7. Product Information

  • We make every effort to ensure that product descriptions, images, and details are accurate.

  • However, slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

8. Limitation of Liability

  • 4KG.AE is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • Liability is limited to the amount paid for the purchased product.

9. Privacy

Your personal information is collected and used in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined in the Privacy Policy.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Updates will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

11. Governing Law

These Terms of Service are governed by the laws of the United Arab Emirates, and any disputes will be subject to the exclusive jurisdiction of UAE courts.

Contact Us

If you have any questions regarding our Terms of Service, please contact us:
📧 support@4kg.ae
📞 +971 56 879 5664